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Can Banks Improve?

In a previous post, I said, “Tom Peters, the author of ‘In Search of Excellence’ tells the story of consulting for a big corporation. He spent some time analysing the company. He held a meeting with the company president and all the company vice-presidents. Tom was telling them all the things wrong with company, and …

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How to Chip Off Your Customers

Tom Peters, the author of “In Search of Excellence” tells the story of consulting for a big corporation. He spent some time analysing the company. He held a meeting with the company president and all the company vice-presidents. Tom was telling them all the things wrong with company, and what had to change. The marketing …

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Listeriosis and Quality

24/04/18 I was listening to “The Money Show” on 702 about two weeks back and they were discussing the Listeriosis outbreak. They said that not only has this affected Enterprise. The whole processed meat industry has lost 60% of their market. Over 1,000 people have lost their jobs and another few hundred are on short …

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Management Systems save money

Do you have a Quality, Environmental and Health and Safety management system that saves you money and adds to your bottom line? If you answer “Yes” to this question then this article is not for you. If you are still with me here is the way Quality, Environmental and Health and Safety management systems add …

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A Good Quality Experience

Here is a story of a good buying experience. I have a low pressure geyser and so I have a header tank in my roof. This galvanised tank is now over fifty years old and is starting to leak. I need to replace it. I phoned Polydrum. The entire buying experience was positive. Here is …

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The COID Certificate

Contractors should have a COID (Compensation for injury on Duty) certificate. This certificate proves that the contractor has paid the Department of Labour for what amounts to an insurance against injuring his staff while they are working. A short history lesson: Normally an employee would be able to sue his employer for injuries that he …

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Hazard and Risk Assessments

This is the second article in the series on the contractor’s Health and Safety file, which is legally required when a contractor works on a customer’s site. I will describe the Hazard and Risk Assessment process, but you can use the same format for the Environmental Aspects and Impacts Assessment. The scoring of the Aspects …

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